Tuesday, September 30, 2014

Troubleshooting UPS issues

After running into a User Profile Service issue (it was endlessly synchronizing, then when I stopped it it was endlessly stopping) I have the following tips for troubleshooting:

Check the ULS for exceptions, google extensively (I didn't have any exceptions, it just wasn't behaving)
 Then:

  1. Verify Farm Service account and UPS account are in local admins. 
  2. Restart Synchronization service 
  3. Restart IIS 
  4. Restart User Profile manager and Synchronization service 
  5. Restart OWSTIMER.EXE service 
  6. Restart IIS 
  7. Clear File Cache 
  8. Restart all service 
  9. Restart service 
  10. Set fire to office and run 

Usually that'll fix it before step 10, but if not, that's always an option.

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